Welcome to HeritageNI. These Conditions of Sale govern all purchases made through our online store. By placing an order with us, you agree to be bound by these terms.
Please read them carefully before completing your purchase.
1. Parties and Definitions
"We", "Our", "Us": Refers to HeritageNI.
"You", "Your", "Customer": Refers to the person purchasing goods from our store.
"Goods", "Products": Refers to the custom-printed t-shirts and apparel items ordered through our website.
2. Orders, Acceptance, and Contract Formation
Order Placement: Your order constitutes an offer to purchase our products.
*Contract Entry: A legally binding contract is only formed when we send you an explicit Shipping Confirmation email containing your tracking information.
Order Modifications: Because production begins immediately after order submission, we cannot modify, change, or cancel an order once it has been processed.
3. Pricing, Currency, and Sales Tax
Target Currencies: Prices will display and process in US Dollars (USD) for United States customers, and British Pounds (GBP) for United Kingdom customers. You need to Choose your currency at the top of the Product pages
Tax Calculations: Prices listed on product pages include local sales taxes or VAT.
Price Adjustment: We reserve the right to alter our product pricing at any moment without prior notice. Price changes will never apply to orders that have already been placed.
4. Local Production and Domestic Shipping
Fulfillment: Our items are custom made-to-order.
Domestic Delivery Only: Products print locally and ship exclusively to domestic addresses within that same country (US production to US addresses; UK production to UK addresses).
No Customs or Import Duties: Because we utilize localized printing, your order will ship domestically, and you will not face unexpected international customs fees, tariffs, or import duties.
Address Obligations: You are entirely responsible for providing a complete and precise domestic delivery address. We cannot offer refunds, replacements, or compensation for packages lost or delayed due to incorrect address entries.
Shipment Tracking: Once printing finishes, we will email you a local carrier tracking number.
5. Made-to-Order Returns and Refund Policy
Final Sale Policy: Every t-shirt is uniquely printed on demand for you. Consequently, we cannot accept returns, offer refunds, or accommodate exchanges for buyer’s remorse, design changes, or a change of mind.
Sizing Responsibility: You must review our provided size charts on the product pages before checking out. We do not offer replacements or refunds if you order the incorrect size.
Damaged or Faulty Items: If your order arrives with a manufacturing defect, printing error, stain, or severe transit damage, we will gladly resolve it.
Claims Window: You must report any product defects to us within 14 days of the carrier's recorded delivery date.
Claim Submission Process: To file a claim, please email our support team at **
Resolution: Validated defect claims will receive a free replacement order or a full refund back to your original payment method, at our discretion.
6. Product Appearance and Disclaimers
Digital Display Variance: We make every effort to display garment colors accurately online. However, minor color variations, brightness differences, and alignment shifts may occur between your digital screen preview and the final ink printed on physical fabric.
Design Scale: The exact placement and scale of the printed artwork may vary slightly depending on the size of the t-shirt ordered.
7. Intellectual Property
*Store Content Rights: All graphics, text layouts, t-shirt designs, brand logos, and website images displayed on HeritageNI are the exclusive intellectual property of HeritageNI. Any unauthorized reproduction, commercial distribution, or copying of our designs is strictly prohibited.
8. Contact Information
For any questions regarding these Conditions of Sale, or to submit a product defect claim, please contact us directly at:
Business Name: HeritageNI
Support Email: